Challenge
The client is judicial and legal departments that need centralised case management.
Solution
Centralised case database
We collected all cases in a secure database with search and statuses. Documents are no longer lost and are available to the right staff.
Statuses and tasks
We added status tracking and task assignment between staff. It is clear what stage each case is at and who is responsible.
Audit and access control
We set up audit logs and flexible data access rights. Every action is recorded and access is granted by role.
Results
Concrete numbers the client received after we shipped the project — pulled from analytics and confirmed by the client.
- −65%Risk of lost documents
Centralised storage almost eliminated lost cases.
- ×2Case handling speed
Search, statuses and tasks doubled the speed of case handling.
- 100%Actions in the audit log
All changes are logged for security and control.
Design & interfaces
Interface screenshots, brand elements and design fragments that shipped in the final release of the project.
Similar cases
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